Shipping Policy

Musk Official

Shipping Policy

How, where and when your order arrives.

Shipping Rates

Australia

Standard $12.95

2–8 business days Free over $200

Express $16.95

1–4 business days

International — Canada, New Zealand, UK, USA

Standard International $29.95–$59.95

7–14 business days, calculated by parcel weight at checkout

Where We Ship

We ship from our studio in Queensland, Australia to customers Australia-wide, plus Canada, New Zealand, the United Kingdom and the United States. If your country isn't listed, email us at info@muskofficial.com and we'll let you know whether we can arrange it.

Processing Time

Orders are packed and dispatched within 1–2 business days. Orders placed on a weekend or public holiday are processed on the next business day.

Tracking

Tracking information is emailed to you as soon as your order has been dispatched.

Good to Know
  • All delivery timeframes are estimates only and do not include processing time.
  • We are not responsible for any delays caused by customs or postal services.
  • For international orders, customers are responsible for any customs duties or taxes that may apply.
  • Packages are sent at the customer's risk.

Have a question about shipping or your order?

Reach us anytime at info@muskofficial.com

Thank you for shopping with us 🤍